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FAQ

Frequently asked questions

Straight answers about what Orixya is, who it is for, how it connects to the system you already use, which RFID hardware it works with, what the Orixya retail system includes, what setup and support look like, how pricing works, and what Orixya does not do yet. If your question is not here, contact our team in Beirut.

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Frequently asked questions

What is Orixya?

Orixya is an RFID platform for retailers and warehouses, built in Beirut, Lebanon. Handheld RFID readers, fixed readers, RFID gates and RFID label printing give item-level stock accuracy, either connected to the ERP, POS or warehouse system a business already uses, or running on Orixya’s own all-in-one retail system for POS, inventory, purchasing, accounting and CRM.

Who is Orixya for?

Fashion and apparel retailers that need item-level stock accuracy across stores and warehouses, and logistics operators that track cartons and parcels through consolidation and dispatch. We are based in Beirut and work with businesses in Lebanon, the region and beyond.

Can Orixya work with our existing ERP or POS?

Yes. You do not need to replace your system. Orixya can run as the RFID layer beside it, exchanging products, orders, stock and RFID events with your ERP, POS or warehouse system through an API, webhooks or file exchange. The integration is scoped per project around the flows you need.

Which RFID hardware do you use?

Standard UHF RAIN RFID hardware: handheld RFID readers, fixed readers, RFID gates and RFID label printer-encoders. We recommend and supply the hardware that fits your use case, and can often work with readers you already own.

What are fixed readers and RFID gates used for?

They capture tags automatically at points where goods pass, such as receiving bays, stock-room doors and dispatch points. They feed the same real-time pipeline as the handhelds, so every read lands in the same stock records.

What kind of RFID tags do I need?

Standard UHF RAIN RFID tags, as hang tags, sewn-in labels or stickers, each carrying a unique identifier. Labels can be printed and encoded on an RFID label printer-encoder, or pre-encoded tags can be commissioned with a handheld.

Can Orixya find a specific missing item?

Yes. Locate mode on the handheld guides you to a specific tagged item, beeping faster as you get closer. Items flagged missing in a count can be sent straight to locate.

What does the Orixya retail system include?

A multi-currency POS with RFID checkout, inventory by product and variant across stores and warehouses, purchasing, double-entry accounting that posts automatically, CRM and dashboards. It is the option for businesses that want RFID built into one complete system.

Does the Orixya POS take more than one currency?

Yes. A sale can be paid in more than one currency, including split payments, and shift reports break sales down by currency. The Lebanon page shows a local example.

Who owns the data?

You do. Your business data belongs to you, and financial reports can be exported to CSV and PDF. With an integration, your own system stays the record for the data it already holds.

How long does setup take?

It depends on how many items you carry, how many locations you have and, for integrations, how your system exchanges data. We plan it with you after discovery or a walk-through.

Where do you provide support?

The team is based in Beirut and does demos, setup and training on-site in Beirut and Mount Lebanon, and online elsewhere. Support is by phone and WhatsApp on +961 76 652 116.

How much does Orixya cost?

Pricing is on request. It depends on whether you take the RFID layer or the full system, the number of locations, readers, tags, integration work and onboarding. Book a free demo and we will send a written quote.

Is there a free trial?

We offer a free demo, on-site in Lebanon or online. Ask us about a pilot if you want to run Orixya before committing.

Can Orixya be used by logistics companies?

Yes. Orixya tags cartons and parcels, checks dispatches with handhelds or gates and pushes RFID events into the operator’s own system through REST, webhooks or file exchange.

Can I check out items that only have a barcode?

Barcode-only checkout on the Orixya POS: items sold there must carry an RFID tag (your own POS is unaffected when you integrate). This applies to the Orixya POS; if you keep your own POS, checkout works as it does today.

Is Orixya available in Arabic?

Arabic user interface: the app is in English today.

See Orixya read a rack in seconds

Book a free demo on real RFID hardware, on-site in Lebanon or online. We look at your stock, your current system and whether to connect to it or run on Orixya.